
Multi-tenant professional office, downtown Boise ID central business district.
18,000 sf three-story brick-and-wood-frame office (built 1975, 2015 HVAC + electrical retrofit, 2012 asphalt-shingle roof, original single-pane windows). Tenants include CPAs, small law firm, insurance agency, consulting firm. Common areas: entrance vestibule and ground-floor hallway. Policy hadn't been re-audited against the four tenant leases or the cold-weather pipe-rupture exposure on the original-windows + concealed-pipe condition in three renewal cycles.
Read all four tenants' leases line by line against the policy schedule. Documented the cold-weather pipe-rupture exposure (pre-2015 retrofit didn't address concealed-plumbing insulation on north-facing walls — Boise -12°F overnight events recur). Pulled the building's mechanical history (modern HVAC, but original electrical and concealed plumbing on north-side second floor). Documented the tenant business-interruption coverage gap (standard LRO covers building damage, not first-floor tenant equipment loss from upstairs water cascade). Cross-walked common-area maintenance allocation under Idaho freedom-of-contract framework. Reviewed waiver-of-recovery provisions across the four-tenant portfolio.
Replaced coverage on next renewal matching the four-tenant portfolio and the cold-weather pipe-rupture exposure profile. Concealed-plumbing insulation capital improvement scheduled on north-facing second-floor walls. Tenant business-interruption rider added covering first-floor tenant equipment loss + lost productivity from upstairs water cascade events. Mutual waivers of recovery added across the portfolio. Additional-insured blanket endorsement standardized. Premises liability tower sized to Ada County moderate-venue patterns and downtown Boise commercial premises duty exposure. Water-damage sub-limit raised to reflect 1975 building age and concealed-plumbing condition. Building owner walked into renewal discussions with the four tenants holding documentation showing the policy now matched what the leases required — strengthening tenant relationships and replacing dec-page guesswork at the next renewal.












