
Mixed-use historic four-story (retail + office), Wilmington downtown CBD DE.
14,000 sf 1926 load-bearing masonry building (renovated 2021 — HVAC retrofit, sprinkler upgrade, first-floor windows replaced). Three ground-floor retail tenants plus three upper-floor professional-services tenants. Policy hadn't been re-audited against the six leases as a portfolio in three renewal cycles. The owner's common-area duty and the 1926 historic-masonry water-intrusion scope were carrying forward unverified on the dec page.
Read the coffee shop's lease and the five other tenants' leases line by line against the policy schedule. Documented the additional-insured gap (multiple tenants required name-and-blanket; policy carried inconsistent wording across the portfolio). Documented the waiver-of-recovery provisions gap (leases required mutual waivers, policy contained one-way only). Pulled the common-area maintenance documentation and timed it — the areas the owner controls carry a duty of reasonable care regardless of lease language, and the inspection record is what defends it. Reviewed the tenant cleaning-protocol delegation against that owner duty: delegating the mop doesn't delegate the claim. Cross-walked 1926 historic-masonry water-intrusion and basement-mechanical exposure against current property coverage scope.
Replaced coverage on next renewal matching the six leases and 1926 historic-masonry exposure. Additional-insured blanket endorsement standardized. Mutual waivers of recovery added. Tenant cleaning-protocol documentation framework established — the owner's answer when a tenant's lapse becomes the owner's claim. Premises liability tower sized to the owner's common-area duty and the county claims environment. 1926 historic-structure code-upgrade contingency added to property coverage. Water-intrusion sub-limit sized to masonry inventory and basement-mechanical reality. Building owner walked into renewal discussions with the six tenants holding documentation showing the policy now matched what the leases required — strengthening tenant relationships and replacing dec-page guesswork at next renewal.












