North Carolina BUILDING OWNER INSURANCE SPECIALISTS

Commercial Landlord Insurance in North Carolina

Protect your commercial properties in North Carolina, including Charlotte, Raleigh, Durham, and surrounding areas. We compare multiple A-rated carriers to find you the right LRO coverage for liability, property damage, loss of rents, and vacancy gaps.

A-Rated CarriersEvery Quote on VideoLease + COI Review

Takes ~2 minutes · We review your leases · Coverage matched to your requirements

5-Star Rated on Google — Policies Serviced by Direct Insurance Services

I run a snow plow removal business and my old insurance provider dropped my coverage!! They got everything sorted out and I was insured the same day. These guys know how to help, use them!!

Jessica K., Google Review

A-Rated Building Owner CarriersEvery Quote Reviewed on VideoLicensed in 29 StatesLender Schedule + Lease COI Compliance

Case Studies

Building Owner Insurance Case Studies

Anonymized examples of policy reviews we have completed for building owners across North Carolina and other states.

Editorial illustration representing office building risk in North Carolina
Office Building

Single-tenant professional-services office/flex building, Charlotte NC Uptown district.

The Situation

28,000 sf four-story office/flex (built 1987, HVAC modernized 2015, roof replaced 2019). Professional services firm anchor tenant on 5-year lease with renewal options. Parking lot shared with adjacent property with poorly marked drainage. Documented water-intrusion exposure through ground-floor service entrance during heavy-rain events. Policy hadn't been re-audited against the building-envelope responsibility allocation, the server-room tenant-property exposure, or Mecklenburg County moderate-venue patterns in three renewal cycles.

What We Did

Read the professional services firm's 5-year lease line by line against the policy schedule. Documented the building-envelope responsibility allocation (lease assigns "interior fixtures" to tenant + "building envelope integrity" to owner — water-intrusion claims straddle the boundary). Pulled the shared-parking-lot drainage history against documented water-intrusion frequency at ground-floor service entrance. Reviewed N.C. Gen. Stat. § 99B premises-liability framework + pure contributory-negligence doctrine as operator-grade defense lever (any plaintiff fault bars recovery). Cross-walked Mecklenburg County moderate-venue patterns against current premises liability tower sizing.

🎯 The Outcome

Replaced coverage on next renewal matching the professional services tenant operations and the building-envelope responsibility allocation. Drainage capital improvement scheduled on shared parking lot with documented re-grading work. Tenant property versus building property allocation clarified through lease addendum (server-room equipment = tenant property; building envelope = owner property). Mutual waivers of recovery added. Premises liability tower sized to Mecklenburg County moderate-venue patterns + N.C. pure contributory-negligence framework. Building-envelope inspection schedule established with documentation discipline to support pure-contributory-negligence defense. Building owner walked into renewal discussions with the professional services firm holding documentation showing the policy now matched what the lease required — strengthening the long-term tenant relationship and replacing dec-page guesswork at the next renewal.

Editorial illustration representing retail strip center risk in North Carolina
Retail Strip Center

Multi-tenant retail/professional center, Raleigh NC Capital Boulevard corridor.

The Situation

18,000 sf 1995 six-suite retail/professional center. Mixed tenants (tax prep, physical therapy, small law firm, real estate office). Three parking areas with documented monthly maintenance logs + 10-day repair response standard. Owner-maintained common areas + landlord-contracted HVAC. Lease requires owner to maintain parking. Policy hadn't been re-audited against the six-suite tenant portfolio, the parking-lot premises-liability exposure with pure contributory-negligence framework, or Wake County moderate-venue patterns in three renewal cycles.

What We Did

Read the six-suite tenant leases line by line against the policy schedule — particularly the tax prep + physical therapy retail tenant operational covenants. Pulled the monthly parking-lot maintenance log against pure contributory-negligence framework (NC's any-fault-bars-recovery doctrine creates strong operator-grade defense if customer fault establishes). Documented the additional-insured wording across the six-suite mix (lease indemnity-flow-through requires tenant additional-insured naming). Reviewed waiver-of-recovery provisions and N.C. Gen. Stat. § 99B framework. Cross-walked Wake County moderate-venue patterns against current premises liability tower sizing.

🎯 The Outcome

Replaced coverage on next renewal matching the six-suite multi-tenant portfolio and Raleigh suburban-retail exposure profile. Parking-lot maintenance log discipline reinforced (monthly inspection schedule + 10-day repair response documentation establishes pure-contributory-negligence defense). Additional-insured blanket endorsement standardized across the six-suite portfolio with tenant primary-and-non-contributory wording. Mutual waivers of recovery added. Premises liability tower sized to Wake County moderate-venue patterns + pure contributory-negligence framework defense leverage. Building owner walked into renewal discussions with the six tenants holding documentation showing the policy now matched what the leases required — strengthening tenant relationships and replacing dec-page guesswork at the next renewal.

Editorial illustration representing industrial / warehouse risk in North Carolina
Industrial / Warehouse

Single-tenant industrial warehouse, Greensboro NC northeast industrial park.

The Situation

85,000 sf 1992 single-story warehouse (concrete tilt-up + metal roof + 16-ft ceiling). Regional HVAC distributor tenant with light assembly + inventory + parts operations. Tenant-installed control panel + tenant fire-suppression maintenance + tenant exterior-yard staging. Roof inspected annually with documented compliance with current code. Policy hadn't been re-audited against the tenant-installed-equipment exposure, the fire-suppression cascade water-damage framework, or Guilford County moderate-conservative venue patterns in three renewal cycles.

What We Did

Read the regional HVAC distributor tenant's lease line by line against the policy schedule. Documented the tenant-installed-equipment exposure (electrical control panel = tenant property; fire-suppression maintenance = tenant per lease — clear allocation supports owner-side limited exposure). Pulled the annual roof inspection documentation against North Carolina Building Code adherence framework. Documented the additional-insured endorsement scope (tenant additional-insured naming protects owner against tenant's GL carrier subrogation). Reviewed pure contributory-negligence framework + N.C. Gen. Stat. § 99B premises-liability for fire-suppression cascade scenarios. Cross-walked Guilford County moderate-conservative venue patterns against premises liability tower sizing.

🎯 The Outcome

Replaced coverage on next renewal matching the HVAC distributor tenant operations and the fire-suppression cascade exposure profile. Tenant-installed-equipment versus building-property allocation documented through lease addendum (control panel + fire-suppression maintenance = tenant; structural elements + suppression piping = owner). Code-compliance documentation framework established to support pure-contributory-negligence + no-strict-liability-for-fire defense. Additional-insured blanket endorsement standardized with tenant primary-and-non-contributory wording. Mutual waivers of recovery added. Premises liability tower sized to Guilford County moderate-conservative venue patterns + pure contributory-negligence framework defense leverage. Building owner walked into renewal discussions with the HVAC distributor tenant holding documentation showing the policy now matched what the lease and the actual operations required — strengthening the long-term tenant relationship and replacing dec-page guesswork at the next renewal.

Bobby Friel, Partner at Direct Insurance Services

Bobby Friel

Partner, Direct Insurance Services

Most North Carolina building owners think Charlotte's South End office + Research Triangle tech-corridor + Wilmington Atlantic-coast retail are easy commercial property to insure — modern construction, professional tenants, NC's plaintiff-friendly reputation modest compared to Northeast venues. But here's what's actually carrying forward on the dec page: NC operates under pure contributory-negligence doctrine — one of only 4-5 states where any plaintiff fault bars recovery entirely (operator-grade defense lever your insurer should be leveraging), NCDEQ environmental exposure on Charlotte industrial-corridor + RTP brownfield-designated properties, and Atlantic-coast hurricane exposure on Wilmington/Outer Banks that standard commercial-line coverage routinely under-prices. Standard commercial-line markets don't underwrite to North Carolina's pure contributory-negligence doctrine as defense leverage, the common-law-only commercial-tenancy framework (no statutory protection — lease language is the only shield), or NCDEQ environmental responsibility on legacy industrial-corridor properties. The renewal cycle runs off the prior dec page — same limits, same generic premises-liability scope, no re-read of the lease against pure-contributory-negligence documentation discipline or Phase I ESA findings. So when a Charlotte slip-and-fall hits NC's pure contributory-negligence defense lever, or when a Greensboro fire-suppression cascade triggers IBC code-compliance documentation discovery, the gap shows up at claim time, not before. What we do is read your lease line by line before we quote. We pull your maintenance log and inspection documentation. We map your additional-insured wording and waiver-of-recovery provisions against your tenant mix and N.C. § 99B + pure contributory-negligence framework. We walk you through what the building owner program pays — and what it won't — against North Carolina's pure contributory-negligence defense lever and NCDEQ environmental scope on video. Then we shop the carriers that underwrite North Carolina-specific exposure — not the commercial-line template the standard renewal cycle runs off. So when you look at your current building owner program against your actual leases and North Carolina's § 99B + pure contributory-negligence + NCDEQ + Atlantic-hurricane framework — do the premises-liability tower sizing on pure-contributory-negligence defense leverage and the brownfield environmental-coverage scope match the exposure your portfolio is actually carrying, or is there a gap worth closing before next renewal? Sound fair?

When was the last time anyone read your active tenant leases against your actual policy schedule?

On Video Before Binding

Two Videos Worth Watching Before You Submit a Quote

Nobody wins if there are coverage gaps. Our team reviews your active leases, your lender's insurance schedule, and your tenant COI portfolio before binding — so your policy schedule actually matches what your leases and lender require. Watch both before you submit.

Watch: How building owner insurance actually works

Bobby Friel · Partner, Direct Insurance Services

Watch: A real commercial policy review

Patrick Henigan · Licensed Agent, Direct Insurance Services

🏢 Property Types

Commercial Property Types We Insure in North Carolina

Every property type has different risks. We match your portfolio to the right carrier and coverage program.

Strip Malls & Retail Centers

Multi-tenant common-area liability, ADA path-of-travel, parking lot premise liability

Office Buildings

Tenant common-area exposure, restroom and lobby slip/fall, HVAC and elevator equipment breakdown

Industrial & Warehouse

Loading dock injuries, environmental contamination, structural roof load and BI for tenant operations

Mixed-Use Properties

Coordinated commercial + residential exposures, code-upgrade ordinance gaps, blended tenant-mix risk

Medical & Professional Office

Patient and visitor common-area liability, equipment breakdown for medical infrastructure

Parking Structures

Premises liability for vehicle and pedestrian incidents, lighting and security adequacy claims

Vacant / Under Renovation

Vacancy permit endorsements, builder's risk overlap, contractor liability coordination

Multi-Tenant Commercial

Per-tenant lease compliance audit, blanket schedule structure, tenant-mix umbrella sizing

Financial & Professional Services

Higher invitee traffic, cash-handling tenant security, professional-tenant E&O coordination

Flex Space & Light Industrial

Mixed warehouse + office exposure, loading area safety, equipment breakdown sub-limits

Single-Tenant Retail (NNN)

Triple-net lease assignment review, owner-vs-tenant maintenance allocation, COI verification cycle

Restaurant & Food Service Buildings

Liquor liability tenant exposure, kitchen equipment and grease-fire risk, hood/Ansul lease assignment

Don't see your property type? Start a review and we'll work through it together.

📝 Helpful to Have

What Helps Us Build the Right Building Owner Policy For You

The more we know about your building, your active leases, your lender's insurance schedule, and your current policy, the cleaner the review. None of these are required to start a conversation — but the more you can share upfront, the faster we surface the gaps that matter.

Property addressBuilding location and jurisdiction
Year builtBuilding age and code-upgrade exposure
Occupancy typeTenant mix and use classification
Recent updatesRenovations, system replacements, capital improvements
Prior claimsFive years of loss runs and claim narratives
Active lease templates or lease summaryTenant insurance requirements, additional-insured wording, lessor's waiver provisions, and COI compliance language
Lender's insurance schedule (if mortgaged)Loss-payee structure, replacement cost mandate, ordinance-and-law sublimit, and loss-of-rents period required
Contact info to send optionsEmail and best phone for the video walkthrough

Don't have everything? No problem — start the form and we'll review what we need together.

🛡️ Coverage Breakdown

LRO Insurance Coverage in North Carolina

A complete landlord insurance program combines multiple coverage types to protect every angle of your North Carolina commercial properties.

CORE COVERAGE

Lessors Risk Only (LRO) Policy

Lessors Risk Only is the foundation of your building owner program. It responds to property damage on the structure, common areas, parking surfaces, and shared infrastructure you own as the landlord — fire, wind, hail, water damage, vandalism, structural failure. It pairs property coverage against general liability for the building itself (not tenant operations) and aligns to your lender's insurance schedule on CMBS-financed and bank-portfolio properties. North Carolina building owners face heaviest LRO exposure on Charlotte aging Class B/C office building-envelope water-intrusion + structural deterioration, Wilmington + Outer Banks Atlantic-coast hurricane property + structural exposure, and Greensboro + Triad industrial-corridor fire-suppression + electrical-event exposure. Charlotte industrial-corridor + RTP + Greensboro brownfield clusters drive NCDEQ environmental responsibility exposure. Property limits must reflect actual Mecklenburg/Wake/Guilford County labor markets and the building's envelope + environmental history flowing through underwriting.

  • Building-envelope water-intrusion straddling boundary on Charlotte aging Class B/C office
  • Atlantic-coast hurricane storm-surge + wind damage on Wilmington commercial
  • Greensboro Triad-corridor fire-suppression cascade on aging industrial inventory
  • NCDEQ brownfield Phase II discovery on Charlotte industrial-corridor + Durham legacy-tobacco
ESSENTIAL

Commercial General Liability

Commercial general liability is the third-party defense layer of your building owner program. It responds when invitees — tenants, tenant employees, customers, vendors, visitors — claim bodily injury or property damage tied to common areas, parking lots, lobbies, building exteriors, or shared infrastructure you own as the landlord. It pays defense and indemnity within scheduled limits. What it does not cover: claims arising from tenant operations inside leased space (the tenant's GL responsibility). North Carolina applies common-law commercial premises liability under N.C. Gen. Stat. § 99B framework. Pure contributory-negligence doctrine — only 4-5 states retain this framework — creates strong operator-grade defense lever (any plaintiff fault bars recovery). Documentation discipline (maintenance logs, inspection records, prior-complaint tracking) is the operational lever for establishing plaintiff fault. Mecklenburg/Wake/Guilford/Buncombe/New Hanover County moderate-conservative venue patterns. Fourth Circuit ADA Title III enforcement applies with moderate severity.

  • Defense and indemnity for third-party bodily injury and property damage on common areas
  • Pure contributory-negligence doctrine — any plaintiff fault bars recovery (operator-grade defense lever)
  • N.C. Gen. Stat. § 99B premises-liability framework mapped against maintenance documentation
  • Mecklenburg/Wake/Guilford County moderate-conservative venue patterns reflected in liability tower
CRITICAL

Loss of Rents / Business Income

Loss of rents — also called business income coverage for landlords — replaces rental income your building loses when a covered property event makes leased space uninhabitable or interrupts tenant operations. It pays for the period of restoration plus an extended period of indemnity (commonly 12 months, longer for specialty asset types). It pairs against your lender's insurance schedule, which often mandates minimums above standard program defaults. North Carolina constructive-eviction claims surface on building-envelope water-intrusion + aging-mechanical facts under common-law commercial-tenancy framework. RTP tech-tenant operational-disruption exposure (contingent business interruption on building-infrastructure failures) drives concentrated BI scope on Cary tech-corridor + Durham adaptive-reuse mixed-use. Wilmington Atlantic-coast hurricane partial-loss events drive extended-restoration cycles. CMBS lender schedules for Charlotte + RTP typically mandate 12-month minimums, longer on Atlantic-coast hurricane-corridor properties.

  • Rental income replacement during period of restoration + extended period of indemnity
  • RTP tech-tenant operational-disruption exposure factored into BI scope
  • Wilmington Atlantic-coast hurricane extended-restoration cycle reflected
  • Charlotte building-envelope water-intrusion partial-loss timing underwritten distinctly
OFTEN MISSED

Water Backup & Sewer Coverage

Water backup and sewer coverage responds when water enters the building from a backed-up sewer line, drain, or sump pump failure — exposures that are typically EXCLUDED from standard property coverage. The endorsement covers damage to the building structure, common areas, finishes, and shared mechanical systems caused by water backup events. Coverage sub-limits and deductibles are usually scheduled separately from primary property limits. North Carolina water-backup exposure runs heaviest on Atlantic-coast hurricane storm-surge + heavy-rain compounding on Wilmington commercial inventory, aging Charlotte downtown pre-1980 basement-mechanical inventory, and freeze-thaw cycle exposure on Asheville mountain-interface + Triad northern-corridor properties. Sub-limits for water backup sit far below primary property limits — sizing requires actual review of basement and below-grade infrastructure, particularly on pre-1980 Charlotte/Greensboro stock and Wilmington Atlantic-coast inventory.

  • Standard property exclusion override — water backup and sump-pump failure covered
  • Sub-limit sized to Atlantic-coast hurricane storm-surge + heavy-rain compounding
  • Aging Charlotte downtown pre-1980 basement-mechanical underwritten distinctly
  • Asheville mountain-interface freeze-thaw + Triad northern-corridor frequency factored in

Equipment Breakdown

Equipment breakdown coverage — sometimes called boiler-and-machinery — responds when shared building systems fail mechanically: HVAC compressors, elevators, boilers, electrical panels, transformers, fire-suppression pumps. It pays for repair or replacement of the equipment itself plus ensuing damage to the building. Standard property coverage typically EXCLUDES mechanical or electrical breakdown — equipment breakdown is the dedicated endorsement that responds. North Carolina building owners carry equipment-breakdown exposure heaviest on aging Charlotte + Greensboro + Triad Class B/C office and industrial mechanical infrastructure (1970s-1990s vintage boilers, electrical panels, HVAC), Wilmington Atlantic-coast hurricane post-storm equipment damage frequency, and Asheville mountain-corridor freeze-thaw boiler-failure exposure. Coverage sub-limits should be sized against the actual equipment schedule with hurricane-corridor expedited-replacement support — coastal markets carry constrained replacement-timeline reality.

  • HVAC, elevators, boilers, electrical panels, transformers, fire-suppression pumps all covered
  • Aging Charlotte/Greensboro/Triad 1970s-1990s mechanical infrastructure reflected in sub-limits
  • Wilmington Atlantic-coast hurricane post-storm equipment damage factored in
  • Asheville mountain-corridor freeze-thaw boiler-failure underwritten distinctly
RECOMMENDED

Umbrella / Excess Liability

Umbrella or excess liability coverage sits on top of your primary CGL, auto, and (where applicable) employer's-liability towers. It provides additional limits ($2M to $10M and above) that respond when claims exhaust primary coverage. Umbrella towers also drop down to fill gaps in primary on specific perils. For building owners, the umbrella is the layer that protects against high-severity premises liability claims exceeding primary CGL limits. North Carolina umbrella tower sizing on commercial-landlord programs reflects Mecklenburg/Wake/Guilford/Buncombe/New Hanover County moderate-conservative venue patterns plus pure contributory-negligence defense leverage (which reduces premises-liability claim severity when documentation discipline is maintained). NCDEQ environmental responsible-party exposure on Charlotte + RTP + Greensboro brownfield portfolios adds another layer. Atlantic-coast hurricane exposure on Wilmington + Outer Banks portfolios adds depth. Multi-tenant Charlotte Uptown + RTP tech-corridor portfolios typically require $2M-$4M umbrella towers.

  • $2M-$10M+ excess limits above primary CGL and auto towers
  • Drop-down provisions for NCDEQ environmental gaps on Charlotte/RTP/Greensboro brownfield
  • Tower sizing reflects moderate-conservative venue patterns + pure contributory-negligence defense leverage
  • Multi-tenant Charlotte Uptown + RTP tech-corridor aggregate-limit clarification handled at structure

Premium Drivers

What Drives Your North Carolina Commercial Landlord Insurance Premium

Commercial landlord insurance pricing depends on dozens of factors specific to your portfolio. Here's what drives premiums up or down — and why generic estimates almost always miss the mark.

Rating FactorImpact on Premium
Building type (office vs retail vs industrial vs mixed-use)
Significant30–80% swing
Construction type and age
Notable20–60% swing
Tenant mix (restaurants, auto repair, medical raise premium)
Significant20–100% swing
Total square footage
CriticalScales volume linearly
Replacement cost (vs purchase price)
CriticalDetermines premium base
Vacancy history
Notable15–40% swing
Loss of rents coverage period
Minor8–15% of property premium
Claims history (last 5 years)
Significant25–100%+ swing
Location (flood zone, earthquake, coastal)
Notable20–75% swing
Protective features (sprinklers, alarms, security)
Notable15–30% swing
Umbrella limits selected
CriticalLinear scaling — most cost-efficient liability layer
Equipment and systems age (HVAC, electrical, plumbing)
Minor10–25% swing

A complete commercial landlord insurance program typically includes these policies:

CoveragePurposeTypical Limits
Lessors Risk PropertyBuilding structure, exterior, parking100% replacement cost
General LiabilityThird-party injuries on property$1M per occurrence / $2M aggregate
Loss of RentsRental income replacement during covered loss12–24 months of total rental income
Vacancy Coverage EndorsementClaims during extended vacancyRequired for units vacant 60+ days
Water Backup / Sewer CoverageSewer and drain backup damage$25K–$100K
Equipment BreakdownMechanical/electrical systems failures$100K–$500K
Umbrella / Excess LiabilityAdditional liability layer$2M–$10M based on portfolio size

Every portfolio is different. Rather than guess at your premium from a generic table, get a real review from a licensed agent who understands commercial landlord risk.

Your North Carolina Building Owner Reality

Landscape, Laws, Realities & Cost Drivers

Four angles on what shapes building owner underwriting and lender-schedule compliance for North Carolina commercial landlords.

The Commercial Landlord Insurance Landscape in North Carolina

North Carolina's commercial real estate concentrates in Charlotte (South End + Uptown corridors with banking + financial-services tenant density), Research Triangle (Raleigh + Durham + Cary tech-corridor), Greensboro (industrial parks), Asheville (mountain-corridor tourism + mixed-use), and Wilmington (Atlantic-coast hurricane-corridor commercial). NC commercial leases run under common-law freedom-of-contract — no unified statutory framework, placing burden on lease language to define scope of responsibility. NC operates under pure contributory-negligence doctrine — one of only 4-5 states where any plaintiff fault bars recovery (operator-grade defense lever). NCDEQ environmental framework + Atlantic-coast hurricane exposure + freeze-thaw on northern-mountain interface add geographic-specific risk.

Risk Calculator

Want to Know Your North Carolina Building Owner Risk Profile?

Our Risk Calculator surfaces the biggest gaps in 60 seconds — no email required.

Building Owner Risk Calculator

Check Your North Carolina Building Owner Risk in 60 Seconds

Most building owner programs in North Carolina have at least one schedule gap that hasn't surfaced at renewal. Take 60 seconds to check your lender's insurance schedule against actual coverage, ordinance-and-law sublimit relative to building age, loss of rents period against typical recovery curve, lease-required additional-insured endorsements, and umbrella alignment with tenant lease language.

What it surfaces

Lender schedule

Insurance schedule alignment

Loss of rents

Period vs recovery curve

Ordinance & law

Sublimit vs building age

Lease COIs

Additional-insured verification

Sample question · 1 of 10~6 sec each

Does your loss-of-rents period actually cover the realistic rebuild timeline for your building (12 months minimum, 18-24 for older or larger buildings)?

Yes, sized to current rent roll + rebuild timeline
I think so, never verified against rebuild estimate
No / Not sure

Live calculator scores your answers and flags coverage gaps at the end — no email required.

Did you know? A loss-of-rents period sized to last year's rental income against a 6-month rebuild assumption is the most common gap we surface — actual rebuilds for older multi-tenant buildings routinely run 12-18 months once permit and code-upgrade work factors in.

FreeNo email required60 seconds10 questions

⚠️ Policy Gaps We Find

8 Mistakes That Cost North Carolina Commercial Landlords Six Figures

These are the coverage gaps we find in nearly every landlord policy review. How many of them apply to your building?

1

📊 Does Your Policy Know the Difference Between a $200K Tenant and a $5M Tenant?

A nail salon doesn't create the same risk as a restaurant with a commercial kitchen. A law office doesn't create the same risk as a gym with tanning beds. Most landlord policies are priced and written as if every tenant is the same. What happens when you lease to a higher-risk tenant and never update your coverage? Your premium stays the same, but your actual exposure doubles or triples.

2

🏢 When Was the Last Time You Read What Your Tenant's Insurance Actually Covers?

What does your tenant's policy do if their equipment starts a fire that destroys your building? Answer: nothing. Tenant policies cover the tenant's property — not yours. So what's protecting your building if the damage originates from their space?

3

🚪 What Happens When a Unit Sits Empty for 60 Days?

Most commercial property policies have vacancy exclusions that kick in at 30 or 60 days. If a pipe bursts in a vacant unit on day 92, your claim is denied — and you're paying for the damage out of pocket. Do you know what the vacancy clause says in your policy, and how to prevent a denial?

4

📋 Does Your Tenant's Insurance Actually Meet the Requirements in Your Lease?

Your lease requires tenants to carry specific coverage — general liability, property, additional insured status for you, and waiver-of-recovery provisions. When was the last time anyone actually verified the COIs on file match your lease requirements? Most landlords find out about the gap only when there's a claim.

5

💸 If Your Biggest Tenant Leaves Tomorrow, Does Your Policy Replace the Rent?

Loss of Rents coverage replaces rental income when your building is uninhabitable after a covered loss. But is your limit high enough to cover actual market rents, and long enough to cover a realistic rebuild timeline? Most landlords have this coverage — just not enough of it.

6

🔧 Who Pays When the HVAC or Elevator Fails?

Equipment breakdown coverage protects against mechanical and electrical failures that standard property policies exclude. A chiller failure in July can cost $40,000 in repairs and weeks of tenant complaints. Does your policy include equipment breakdown — or will you be paying for it out of your own reserves?

7

💵 Is Your Building Insured for Replacement Cost or Purchase Price?

These are very different numbers. You may have bought the building for $800K, but it would cost $1.4M to rebuild today. If your policy is based on purchase price or market value instead of replacement cost, you're underinsured by hundreds of thousands of dollars — and you won't know until you need to rebuild.

8

⚠️ Have You Ever Had a Professional Review Every Lease Against Your Insurance Policy?

Your leases say one thing. Your insurance policy says another. When they don't line up — and they almost never do — you're the one exposed. When was the last time someone did a proper cross-check between your leases, your tenants' COIs, and your own policy?

Before You Decide

Things You're Probably Wondering

We're mid-term on our current policy — do we have to wait for renewal?

Not always. If a meaningful gap is on the policy (lender schedule mismatch, missing lease-required additional insured endorsement, loss-of-rents capped below current rent roll, ordinance-and-law sublimit that doesn't reflect building age, or a tenant COI being rejected for misaligned waiver wording), it's often worth canceling mid-term and rewriting. We walk you through the math on whether the unearned premium refund and new policy cost make sense. If renewal is 90 days out, usually wait. If it's 9 months out and a lender refinance review is held up by a coverage gap, often worth moving now.

How fast can we have coverage in place?

Most reviews wrap in 3-7 business days from first conversation to bound coverage. The faster end happens when your submission is thorough — current dec page, the active leases, your lender's insurance schedule, building details (age, square footage, tenant mix), and loss runs ready upfront. The longer end is when we're chasing details one piece at a time. We don't rush the lease review, but we don't drag one either.

What happens when a lender or tenant pushes back on our COI during compliance review?

You forward us the lender's insurance schedule or the tenant's COI requirement and the rejection notice. We compare what they're asking for against your policy's actual schedule, push the carrier for endorsement adjustments where the gap is real, and reissue a corrected COI or send the requesting party a coverage breakdown that matches their requirements. Most pushback traces to one or two specific endorsement details — once you know which ones, the fix is usually fast and the lease or refinance window doesn't get held up.

Our Process

Bobby Friel, Partner at Direct Insurance Services

Bobby Friel

Partner, Direct Insurance Services

How We Work With Your Building Owner Program

Six steps from first conversation to bound coverage — the consultative review you saw on video earlier, mapped to your active leases, your lender's insurance schedule, and your tenant mix.

1

Read Your Active Leases and Lender Schedule First

Before we quote, we read your active tenant leases — additional insured language, waiver provisions, COI requirements — and your lender's insurance schedule (CMBS or institutional-loan covenants). Your current dec page comes second. Most policies bind off the prior dec page; we work the other direction.

2

Walk Your Building Mix and Tenant Profile

We map your portfolio — single-tenant or multi-tenant, office or retail or industrial or mixed-use, building age and code-upgrade exposure, anchor tenants and rent-roll concentration. Standard commercial-line markets price off averages; building owner programs need to underwrite to specifics.

3

Map Your Current Policy Against Real Exposure

We line up your existing dec page next to what we just read — leases, lender schedule, building mix — and identify the gaps. Lease-required endorsements that aren't there. Loss of rents capped below the lender's minimum. Ordinance-and-law sublimit underwritten to a different building age.

4

Shop Across Multiple Carriers Built for Building Owner Risk

We bring your specific risk profile to multiple carriers actively writing competitive building owner programs in your jurisdiction — not the appointment-limited markets that quote off generic commercial-line templates. Different carriers have different appetites for tenant-mix, building age, and lender-schedule complexity. We match the paper to the risk.

5

Walk Every Option on Video Before You Bind

We record a video walking you through each carrier's offer — what's covered, what's sublimited, where the lender schedule is met or missed, where lease-required endorsements land. You see the structure before you sign anything. No insurance jargon, plain English, your call.

6

Bind, Issue Tenant COIs, and Stay With You at Renewal

Once you choose, we bind coverage, issue tenant-additional-insured COIs against the lease language we already read, and deliver lender-as-mortgagee documentation. Then we stay in the relationship — renewal review starts 90 days early, against the same leases and lender schedule, not against the prior dec page.

🗺️ Multi-Market

Different building owner programs need different carrier appetite. Multi-market shopping finds the fit.

Lender schedules, tenant-mix profiles, building age, and ordinance-and-law exposure each pull different carrier appetites. We match your portfolio to carriers actively writing competitive building owner programs in your jurisdiction — not the appointment-limited markets that bind off the prior dec page.

Future Pacing

What Happens After You Have The Right Coverage

Once your building owner program actually matches your active leases, your lender's insurance schedule, and your tenant mix, COI submissions stop being a panic. Lender refinance reviews don't stall because your loss-of-rents limit is short or your ordinance-and-law sublimit is sized to a different building age. Tenant COI compliance audits don't surface gaps in additional-insured wording or waiver provisions. New tenant onboarding doesn't get held up because the lease language doesn't quite match what your policy will defend. And when a real claim hits — a slip-and-fall in common areas, a roof failure, a tenant-caused property damage event, an environmental contamination discovery — you're not finding out at the worst moment that the policy schedule didn't cover what you assumed it did.

  • Lender insurance schedule reviews clear on first submission, not after multiple endorsement rounds
  • Tenant COI compliance audits don't surface lease-language mismatches or missing endorsements
  • Loss of rents and ordinance-and-law sub-limits sized to current rent roll and building age, not last year's averages
  • Renewal review starts 90 days out with no carrier non-renewal surprises or last-minute appetite changes

Local Risk Intelligence

Critical Building Owner Coverage Gaps by North Carolina Metro

Risks vary across Charlotte — South End + Uptown, Research Triangle — Raleigh + Durham + Cary, Greensboro + Triad Industrial Corridor, and Asheville + Wilmington Coastal. Switch tabs for the specific exposures we map for each metro — and the coverage gaps that catch building owners off guard.

North Carolina Metro

Charlotte — South End + Uptown: Critical Building Owner Coverage Gaps

1

NC pure contributory-negligence + premises-liability defense leverage

Charlotte commercial buildings operate under **North Carolina pure contributory-negligence doctrine — any plaintiff fault bars recovery entirely (only 4-5 states retain this framework, distinct from comparative-fault default in most states).** This is a strong operator-grade defense lever on premises-liability claims, but requires documentation discipline (maintenance logs, inspection records, prior-complaint tracking) to establish plaintiff fault. Mecklenburg County moderate-venue patterns apply. N.C. Gen. Stat. § 99B framework governs.

Real exampleCharlotte Uptown banking + financial-services Class A office facing premises-liability slip-and-fall claim where pure contributory-negligence defense framework enabled full bar-of-recovery when inspection records documented plaintiff fault contribution.

What you needPure contributory-negligence documentation framework + maintenance logs + inspection records + prior-complaint tracking + premises liability tower review against Mecklenburg County moderate-venue.

2

Building-envelope responsibility on aging Class B/C stock

Charlotte aging Class B/C office stock concentrates building-envelope responsibility exposure — water-intrusion claims straddle owner/tenant boundary, and NC's common-law-only commercial-tenancy framework (no unified statutory framework) means lease language is the only shield. Lease ambiguity on 'interior fixtures' vs. 'building envelope integrity' routinely creates straddling-boundary claim exposure. Standard property coverage routinely underwrites Charlotte building-envelope exposure generically.

Real exampleCharlotte aging Class B office building facing building-envelope water-intrusion claim straddling owner/tenant boundary when lease silent on 'interior fixtures' vs. 'building envelope integrity' allocation triggered claim ambiguity.

What you needBuilding-envelope responsibility documentation framework + lease addendum on 'interior fixtures' vs. 'building envelope' allocation + masonry-specific water-intrusion endorsement.

3

Charlotte industrial-corridor brownfield + NCDEQ enforcement

Charlotte industrial-corridor brownfield environmental exposure concentrates NCDEQ enforcement on legacy industrial parcels — manufacturing, chemical-handling, and prior-tenant operations transfer environmental responsible-party liability under federal CERCLA + NCDEQ framework. Phase II ESA findings during refinance cycles surface concentrated discovery events. Standard commercial-line CGL underwrites Charlotte industrial-corridor exposure generically without NCDEQ-specific calibration.

Real exampleCharlotte industrial-corridor commercial property with prior manufacturing tenant operations facing NCDEQ enforcement + CERCLA responsible-party remediation when refinance Phase II ESA surfaced sub-slab contamination.

What you needPhase I environmental site assessment + pollution liability coverage scoped against NCDEQ + CERCLA framework + Phase II ESA documentation + lease-signing environmental disclosure review.

We also serve building owners in:

Charlotte, NCRaleigh, NCDurham, NCGreensboro, NCWinston-Salem, NCWilmington, NCCary, NCAsheville, NC

📋 Coverage Gap Analysis

Find the gaps before claim time does

We'll review your North Carolina building owner program against your actual leases, your portfolio's real exposure, and North Carolina-specific statutory framework.

Your dec page says you're covered. We pull your tenant insurance schedules, your additional-insured endorsement forms, your waiver-of-recovery provisions, and your coverage scope — line by line against your lease language and North Carolina's statutory framework — and surface the gaps before claim time does.

Carrier Partners

Carriers We Work With

We compare quotes from multiple A-rated carriers writing commercial landlord risk to find North Carolina building owners the right combination of coverage, lender-schedule alignment, and price.

Plus additional specialty markets we're appointed with for high-risk tenants, large portfolios, mixed-use, and CMBS-financed buildings.

🗺️ Multi-Market Reach

Lender schedules and tenant-mix profiles pull different carrier appetites — multi-market shopping matches your portfolio to the right paper.

Standard commercial-line markets don't underwrite to LRO-specific exposures. We shop your active leases, your lender's insurance schedule, your tenant-mix risk profile, and your building's age and code-upgrade exposure across carriers actually writing competitive building owner programs in North Carolina — not the appointment-limited markets that bind off the prior dec page.

The Complete Commercial Landlord Insurance Guide

Insurance Service 365

Want to Go Deeper?

Read the Complete Commercial Landlord Insurance Guide

A 5,000-word guide covering lessors risk, loss of rents, vacancy exclusions, tenant vs landlord coverage boundaries, and a real vacancy denial case study. Free, no email required.

  • Lessors risk vs commercial property — what each policy covers
  • Loss of rents structure: limit sizing, extended period of indemnity
  • Vacancy exclusion mechanics and how to avoid claim denials
  • Tenant COI verification + lease-required endorsement language

~5,000 words · 15 min read · Free

Frequently Asked

North Carolina Commercial Landlord Insurance FAQs

Coastal properties from Wilmington to the Outer Banks face significant hurricane exposure that impacts insurance availability and cost. Most policies carry separate named-storm deductibles of 2-5% of property value. Flood coverage must be purchased separately through the NFIP or private flood markets. Some coastal properties may require placement with the North Carolina Insurance Underwriting Association (the Beach Plan) for wind coverage. We work with multiple carriers including surplus lines markets to find comprehensive coverage for coastal commercial landlords.

Tropical Storm Helene in September 2024 caused unprecedented flooding in western North Carolina, devastating commercial properties in Asheville, Black Mountain, Swannanoa, and surrounding communities. Since then, carriers have significantly tightened flood underwriting in mountain river valleys. Properties in or near mapped flood zones face higher premiums and may require surplus lines placement. Even properties outside traditional flood zones are receiving more scrutiny. We help mountain region landlords navigate the post-Helene insurance market to find adequate coverage at competitive rates.

Landlords leasing to biotech, pharmaceutical, and laboratory tenants in the Research Triangle face unique insurance considerations. These tenants often handle hazardous materials, biohazards, and chemicals that create environmental and premises liability exposure for the building owner. Your LRO policy should include adequate general liability limits (minimum $2 million) and you should require biotech tenants to carry comprehensive environmental impairment liability, name you as additional insured, and maintain tenant insurance limits of at least $2 million per occurrence. We review lab tenant operations to ensure your LRO program properly addresses these specialized risks.

Charlotte and Raleigh LRO insurance costs are fairly comparable, with Charlotte premiums running slightly higher for similar properties due to higher replacement costs in the financial district. A small commercial property valued at $1-2 million with low-risk tenants costs $2,500-$7,000 per year in either market. A larger mixed-use building valued at $5-10 million with restaurant tenants may cost $12,000-$35,000. Coastal Wilmington properties carry 20-40% higher premiums due to hurricane exposure, and mountain Asheville properties have seen premium increases following the 2024 flooding.

North Carolina courts have generally held that commercial landlords have a duty to mitigate damages when a tenant defaults and abandons the premises, meaning you must make reasonable efforts to re-let the space. However, the specifics depend on your lease language. During the period you are attempting to re-let, your loss of rents coverage under your LRO policy is critical because it replaces the income you would have received. We structure North Carolina LRO policies with sufficient loss of rents coverage to protect you through the mitigation and re-leasing period.

North Carolina controls liquor sales through the Alcoholic Beverage Control (ABC) system. Restaurants and bars must obtain ABC permits to serve mixed drinks and liquor. Landlords leasing to ABC-permitted establishments face dram shop liability exposure under North Carolina common law, though the state's dram shop laws are more limited than states like Illinois. We recommend requiring ABC-permitted tenants to carry liquor liability insurance with the landlord named as additional insured, and carrying umbrella coverage of at least $3-5 million if you have bar or restaurant tenants.

Yes. Portfolio or blanket LRO programs are an excellent option for North Carolina landlords with properties in multiple metros. A single policy covering Charlotte, Raleigh, and other locations provides lower per-property costs, one renewal date, and blanket limits that can shift between properties. This approach is particularly beneficial in North Carolina because it diversifies your risk across different weather zones. A coastal Wilmington property paired with inland Charlotte and Raleigh properties creates a more balanced risk profile that carriers price favorably.

Regulatory Snapshot

North Carolina Commercial Landlord Insurance Requirements

Key insurance and regulatory requirements that North Carolina commercial landlords should know.

1

North Carolina Pure Contributory-Negligence Doctrine — Only 4-5 states retain pure contributory-negligence framework — any plaintiff fault bars recovery entirely. Strong operator-grade defense lever.

2

N.C. Gen. Stat. § 99B Premises-Liability Framework — North Carolina statutory premises-liability framework imposes reasonable-care duty with pure contributory-negligence defense; lease governs maintenance allocation.

3

NC Common-Law Commercial-Tenancy Framework — No unified statutory framework for commercial landlord-tenant law; commercial leases run under freedom-of-contract with lease language determinative.

4

NCDEQ Environmental Framework — North Carolina Department of Environmental Quality + federal CERCLA principles govern environmental liability; brownfield clusters in Charlotte + Durham + Greensboro corridors.

5

Fourth Circuit ADA Title III Enforcement — Federal ADA Title III applies sitewide; Fourth Circuit enforcement is active with moderate severity on older multi-tenant retail and office stock.

6

Atlantic-Coast Hurricane Exposure — Wilmington + Outer Banks Atlantic-coast hurricane-corridor exposure drives concentrated reinsurance treaty tightening post-2024 reset.

Regulatory Deep Dive

North Carolina Commercial Landlord Regulatory Environment

How North Carolina commercial landlord-tenant law shapes building owner coverage — and the modern tenant-mix exposures generic policies miss.

Regulatory Environment

North Carolina Commercial Landlord-Tenant Laws

North Carolina building owner insurance underwriting runs against a common-law-heavy framework with N.C. Gen. Stat. § 99B providing statutory premises-liability framework. North Carolina operates under pure contributory-negligence doctrine — only 4-5 states retain this framework where any plaintiff fault bars recovery (vs. comparative-fault default in most states). This is a strong operator-grade defense lever in slip-and-fall and premises-liability claims, but requires documentation discipline to establish plaintiff fault. NC has no unified statutory framework for commercial landlord-tenant law; commercial leases run under freedom-of-contract with lease language as the only shield. N.C. Gen. Stat. § 42-25.6 applies to residential only — explicitly excludes commercial. NCDEQ environmental framework + federal CERCLA principles govern environmental liability — Charlotte industrial-corridor + RTP + Greensboro Triad-corridor brownfield clusters carry concentrated exposure. Atlantic-coast hurricane exposure on Wilmington + Outer Banks drives concentrated property + structural exposure. Mountain-corridor freeze-thaw on Asheville interface adds aging-mechanical exposure. Fourth Circuit ADA Title III enforcement applies. Mecklenburg (Charlotte) + Wake (Raleigh) + Guilford (Greensboro) + Buncombe (Asheville) + New Hanover (Wilmington) county venues run moderate-conservative. Building owner insurance programs that fail to underwrite against this framework — premises liability sized without pure-contributory-negligence documentation discipline, generic environmental coverage without NCDEQ brownfield scope, no hurricane-corridor reinsurance treaty alignment on coastal properties — surface coverage gaps at claim time that North Carolina's standard commercial-line renewal cycle never made room for.

Modern Exposures

Modern Coverage Needs in North Carolina

Modern building owner coverage for North Carolina building owners requires four endorsement layers that the standard renewal cycle doesn't surface: (1) pure contributory-negligence documentation framework on premises-liability — NC's any-fault-bars-recovery doctrine creates strong defense lever, but documentation discipline (maintenance logs, inspection records, prior-complaint tracking) becomes the operational lever for establishing plaintiff fault, (2) NCDEQ environmental responsibility endorsement on Charlotte industrial-corridor + RTP + Greensboro brownfield-designated properties — pollution liability with NCDEQ compliance + Phase I/II ESA framework (most standard LRO excludes), (3) Atlantic-coast hurricane coverage scoped to Wilmington + Outer Banks reinsurance-treaty-tightened reality on coastal commercial — wind + storm-surge + flood exposure, and (4) building-envelope responsibility documentation framework — NC's common-law-only commercial framework means lease language is the only shield, and water-intrusion claims routinely straddle the owner/tenant boundary requiring explicit allocation. Building owners working with full-service review approach get the lease language read line by line, the maintenance + inspection documentation pulled and reviewed, the additional-insured endorsement wording verified, and the waiver-of-recovery provisions examined. Building owners who carry forward generic commercial-line programs at North Carolina exposure pricing pay more than the policy actually delivers when claim time surfaces gaps.

🛡️ Lender Schedule + Lease COI Compliance

Building Owner Governance in North Carolina

How North Carolina commercial landlords actually meet their lender insurance schedule, lease-required additional-insured wording, and tenant COI compliance obligations.

North Carolina building owner program governance runs heaviest on pure contributory-negligence documentation discipline + lease-language clarity on building-envelope allocation. The most common operational gap we surface: maintenance log + inspection record gaps that erode pure-contributory-negligence defense leverage (NC's any-fault-bars-recovery doctrine requires documented plaintiff fault to fully invoke). Lease-language ambiguity on "interior fixtures" vs. "building envelope" creates a second operational gap (water-intrusion claims straddle the boundary, requiring explicit allocation through addendum). NCDEQ environmental Phase I ESA documentation creates a third operational gap on Charlotte industrial-corridor + RTP + Greensboro brownfield-designated properties (no Innocent Landowner Defense without current Phase I documentation). Lender insurance schedule compliance on Charlotte CMBS-financed properties tightens further around environmental coverage + Atlantic-coast hurricane reinsurance scope.

📈 Cost Factors

What Affects Commercial Landlord Insurance Costs in North Carolina?

Understanding what drives your premium helps you make smarter coverage decisions and control costs.

Property Value + Replacement Cost Reality

North Carolina building owners must size replacement cost to Charlotte + Research Triangle labor markets, which run at or slightly above national averages on skilled trades. Wilmington Atlantic-coast hurricane reinsurance market drives premium pricing on coastal trades. Greensboro + Triad + outer NC markets sit closer to national baselines. Asheville mountain-corridor tourism-trade specialty drives premium pricing. Periodic appraisal updates (every 3-5 years) keep replacement-cost values aligned — generic regional averaging routinely underprices NC replacement cost by 10-15% on Charlotte Uptown + RTP tech-corridor + Wilmington Atlantic-coast inventory.

Building Age + Structural/Code Classification

North Carolina building age compounds with aging Charlotte + Triad Class B/C office stock + Wilmington coastal-historic reality. Pre-1990 Charlotte Class B/C office + Greensboro/Triad industrial-corridor stock carries the heaviest code-upgrade exposure — electrical, plumbing, accessibility, and fire-suppression upgrades during partial-loss rebuild routinely run 18-28% of total rebuild cost. Wilmington Atlantic-coast historic-commercial inventory carries restoration-specialty pricing. Asheville mountain-corridor 1970s-1990s aging mechanical drives equipment-breakdown urgency. Post-2000 RTP tech-corridor + Charlotte Uptown Class A inventory sits cleaner.

Occupancy Type + Tenant Mix Risk Profile

North Carolina tenant-mix risk varies sharply by submarket. Charlotte Uptown banking + financial-services Class A tenants drive professional-services exposure. RTP tech-corridor tenants (technology, biotech, contract-research operations) drive contingent business interruption exposure on building-infrastructure dependency. Greensboro + Triad industrial tenants (HVAC distribution, light manufacturing, logistics) drive fire-suppression + electrical-event exposure. Wilmington Atlantic-coast tourism + hospitality tenants drive seasonal-operations exposure. Asheville mountain-corridor tourism + retail carries seasonal-tenant cycles. Single-tenant suburban office sits cleanest; multi-tenant Charlotte + RTP carry the heaviest carrier-appetite cost weighting.

Location-Specific Natural Hazard Exposure

North Carolina natural-hazard exposure runs heavy on Atlantic-coast hurricane + freeze-thaw regimes. Wilmington + Outer Banks Atlantic-coast hurricane exposure drives concentrated wind + storm-surge + flood frequency with reinsurance treaty terms tightened post-2024 reset. Asheville mountain-corridor + northern-NC interface drives freeze-thaw aging-mechanical and roof-membrane exposure. Charlotte + RTP central NC carries thunderstorm + occasional tornado exposure. Sea-level rise + climate-driven hurricane intensification compounds Wilmington/Outer Banks reinsurance pricing. Each hazard drives carrier appetite and deductible structure differentiation across NC submarkets.

Lease-Aligned Coverage Requirements + Lender Schedule Compliance

North Carolina CMBS-financed and bank-portfolio commercial properties carry lender insurance schedule requirements that exceed standard commercial-line defaults — particularly on Charlotte Uptown banking-tenant Class A office (financial-services insurance schedule cycles), RTP tech-corridor (tech-tenant operational dependency insurance scope), and Wilmington Atlantic-coast hurricane-corridor properties (reinsurance-driven coverage requirements). Lease language drives coverage allocation under NC common-law-only commercial framework; primary-and-non-contributory wording surfaces as the most common gap on tenant COIs. Building-envelope vs. interior-fixtures allocation requires explicit addendum-level clarification.

Claims History (Last 5 Years)

North Carolina building owner claims history runs through underwriting alongside pure contributory-negligence defense leverage and Atlantic-coast hurricane frequency. A clean 5-year loss history sits differently in carrier appetite than a history with premises-liability settlements (where pure contributory-negligence documentation discipline gaps cascaded to comparative-fault outcomes) or Atlantic-coast hurricane property claim history on Wilmington commercial inventory. NCDEQ environmental claim history on Charlotte industrial-corridor + RTP + Greensboro brownfield-designated properties compounds the carrier-appetite picture sharply. Building-envelope water-intrusion claim history on aging Charlotte Class B/C stock adds layered exposure.

Local

Cities We Serve in North Carolina

We write LRO insurance for commercial landlords across North Carolina, including these major metro areas.

Charlotte, NCRaleigh, NCDurham, NCGreensboro, NCWinston-Salem, NCWilmington, NCCary, NCAsheville, NC

Nearby

Commercial Landlord Insurance in Nearby States

We also write LRO insurance for commercial landlords in these neighboring states.

Building owner and broker reviewing a lessors risk program before binding

Ready When You Are

We'll review your leases, compare carriers, and walk you through your LRO coverage options for North Carolina commercial properties.