
Single-tenant professional-services office/flex building, Charlotte NC Uptown district.
28,000 sf four-story office/flex (built 1987, HVAC modernized 2015, roof replaced 2019). Professional services firm anchor tenant on 5-year lease with renewal options. Parking lot shared with adjacent property with poorly marked drainage. Documented water-intrusion exposure through ground-floor service entrance during heavy-rain events. Policy hadn't been re-audited against the building-envelope responsibility allocation, the server-room tenant-property exposure, or Mecklenburg County moderate-venue patterns in three renewal cycles.
Read the professional services firm's 5-year lease line by line against the policy schedule. Documented the building-envelope responsibility allocation (lease assigns "interior fixtures" to tenant + "building envelope integrity" to owner — water-intrusion claims straddle the boundary). Pulled the shared-parking-lot drainage history against documented water-intrusion frequency at ground-floor service entrance. Reviewed N.C. Gen. Stat. § 99B premises-liability framework + pure contributory-negligence doctrine as operator-grade defense lever (any plaintiff fault bars recovery). Cross-walked Mecklenburg County moderate-venue patterns against current premises liability tower sizing.
Replaced coverage on next renewal matching the professional services tenant operations and the building-envelope responsibility allocation. Drainage capital improvement scheduled on shared parking lot with documented re-grading work. Tenant property versus building property allocation clarified through lease addendum (server-room equipment = tenant property; building envelope = owner property). Mutual waivers of recovery added. Premises liability tower sized to Mecklenburg County moderate-venue patterns + N.C. pure contributory-negligence framework. Building-envelope inspection schedule established with documentation discipline to support pure-contributory-negligence defense. Building owner walked into renewal discussions with the professional services firm holding documentation showing the policy now matched what the lease required — strengthening the long-term tenant relationship and replacing dec-page guesswork at the next renewal.












