Townhome community in Chandler, Maricopa County.
A 36-unit attached-townhome community built 2003, governed under a planned-community declaration with a five-member volunteer board operating under part-time management. During a summer monsoon micro-burst, a portion of the community pool's shade canopy detached and struck a parked guest vehicle, with debris reaching an adjacent unit's patio. Two prior maintenance reports had flagged corrosion at the canopy attachment points; the board had approved partial repairs the previous year and deferred the rest pending the next assessment cycle.
Read the declaration's common-area maintenance allocation against the existing master policy and the prior maintenance reports together. Identified that the deferred-repair pattern documented in board minutes created both a property-damage claim trigger and a separate D&O wrongful-act window. Reviewed the master policy general liability section, the D&O endorsement's wrongful-acts definition for breach-of-board-duty enforcement coverage, and the volunteer director immunity scope under Arizona's nonprofit framework. Sourced a renewal program with explicit deferred-maintenance review documentation and documented attachment-hardware inspection protocol.
The master policy general liability section responded to the third-party property-damage claim with full defense and indemnity. The D&O endorsement received precautionary notice when the guest's owner added a separate count alleging breach of board duty for the deferred-repair pattern; defense for the D&O count ran outside the indemnity limit. The carrier non-renewed at the next cycle citing increased maintenance-deferral risk; the new program was sourced with documented attachment-hardware inspection in place. The board's volunteer director protections held — no findings of gross negligence — but the cost of defense was material.
